User Misconceptions of Information Retrieval Systems

نویسندگان

  • Hsinchun Chen
  • Vasant Dhar
چکیده

In this paper, we report results of an investigation where thirty subjects were observed performing subject-based search in an online catalog system. The observations have revealed a range of misconceptions users have when performing subject-based search. We have developed a taxonomy that characterizes these misconceptions and hypotheses about the causes of the misconceptions. Directions for improving search performance are also suggested.

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عنوان ژورنال:
  • International Journal of Man-Machine Studies

دوره 32  شماره 

صفحات  -

تاریخ انتشار 1990